You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 30 Next »

Need Help?

Faculty & Staff

In case of an emergency, the ability to interact with employees and students in dispersed locations may become increasingly important. Lynn University Information Technology Department provides productivity tools to allow remote work and instruction. Most of these resources may require some degree of preparation. On this page, we compile a list of resources and How-to guides. 

If you work with financial information, student records, or other confidential information, please make sure you protect data, files, and email messages. Do not send any sensitive data via regular email nor download sensitive data or reports to your personal computer. If you need to communicate sensitive information via email, see Virtu instructions for email encryption at the end of this page.

Update your Emergency Contact Information 

Be prepared for emergencies by making sure to update your emergency contact information on myLynn. Click the link for instructions to update your emergency contact information.

Multi-Factor Authentication 

Multi-factor authentication confirms the identities of Lynn University users before granting access to applications. You will need DUO multi-factor authentication to use Remote Desktop and VPN and Microsoft Azure Multi-Factor Authentication to use Microsoft Office365. For more information on multi-factor authentication, please refer to these resources:

Telephone, Call Forwarding and Voicemail 

Call forwarding allows you to forward calls from your office telephone to another telephone, such as your home phone or cell phone. You can also check your office voicemail from off-campus. 

Vonage 

Vonage is the Lynn University VOIP cloud solution. You can answer Vonage phone calls on your mobile phone or computer. If you have a computer managed by Lynn University, Vonage is already installed. Below you will find instructions to set up and use Vonage on your mobile phone or personal computer.


When you use the Vonage app on your mobile phone or personal computer,  your personal phone number is not disclosed to callers. Their caller ID will display your Lynn phone number instead.   

Video Conferencing and Chat Rooms

Zoom

Zoom is a cloud communications service that allows you to meet, chat, and place business calls inside and outside Lynn University. Faculty and staff can use Zoom for online meetings, video conferencing, and team collaboration. Staff can use Zoom to organize group or department meetings, and faculty can use the application for office hours or synchronous online classes/presentations.

Remote Desktop

If you use Windows on your personal computer, you may use Microsoft Remote Desktop to access Lynn resources. Several applications on campus are not available in the cloud (Jenzabar, Powerfaids, Raisers Edge, Perceptive Content, department drives). To access those systems,  you may use Microsoft Remote Desktop. 

Helpful hint

If you need to access cloud/online applications and services,  you do not need to launch browsers inside your remote connection.  


Virtual Private Network (VPN - available to selected staff)

A Virtual Private Network allows specific Lynn University remote workers to access technical resources. If you received a Lynn University laptop and require elevated access to computers, you may be eligible for VPN access pending VP approval. You may contact IT Support Services for eligibility or instructions to access your VPN. 

Microsoft Office 365

You can access all Microsoft products available at work (Word, Outlook, Excel, PowerPoint, One Note, Sharepoint, etc.) on your computer at home. Microsoft products are designed to collaborate and facilitate remote work for individuals and groups. For more information, visit How can your team collaborate using Office 365.

To access Office 365 in the cloud:

  • Browse to  https://www.office.com/
  • Click Sign in
  • Enter your Lynn email address and password
    • If prompted, authenticate using your multi-factor authentication method  

Helpful Hints

To keep your files available everywhere,  make sure you save them on OneDrive.

Microsoft Teams allows groups to collaborate and keep all documentation and materials in one place.  


Virtu - Email Encryption

Lynn University provides email encryption through our partner Virtru.  Email encryption is a secure method of transmitting information so only the intended recipient can read the contents of the message. This process helps to ensure the confidentiality of the email and protects the information from being stolen or accidentally accessed by unintended recipients. 




  • No labels

Copyright ©Lynn University. All rights reserved.