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When a OneDrive folder has been shared with you it may not appear in your desktop client.  To fix this please sync your account with the following instructions


Step 1: Login into your webmail account: office.com

Step 2: Browse to your OneDrive for the Business portal by clicking on the nine white squares at the top bar

Step 3: Then select the OneDrive app.

Step 4: Once inside your OneDrive account, click the “Shared” button from the left panel.


Step 5: Open the shared folder you want to sync to your computer


Step 6: Click “Sync”

Step 7: Click the “Start Sync” button

Step 8: Navigate back to your file explorer. You will now see a second "Lynn University" One Drive folder with your shared documents


Relates to this page

How to Access OneDrive Files using Windows File Explorer.

How to Access OneDrive files using the OneDrive app on mobile devices

How to Access One Drive Files using Teams

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