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When a OneDrive folder has been shared with you it may not appear in your desktop client.  To fix this please sync your account with the following instructions


Step 1: Login into your webmail account: office.com

Step 2: Browse to your OneDrive for the Business portal by clicking on the nine white squares at the top bar

Step 3: Then select the OneDrive app.

Step 4: Once inside your OneDrive account, click the “Shared” button from the left panel.


Step 5: Open the shared folder you want to sync to your computer


Step 6: Click “Sync”

Step 7: Click the “Start Sync” button

Step 8: Navigate back to your file explorer. You will now see a second "Lynn University" One Drive folder with your shared documents


Relates to this page

How to Access One Drive Files using File Explorer.

How to Access OneDrive files using a Mobile Device

How to Access One Drive Files using Teams

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