By default, notifications to your email address are disabled (mute). This job aid provides instructions to change your email and push notification settings through Workday preferences.
On this job aid:
Changing Workday Notification Preferences
- Log into Workday
- In the top right corner of your Workday home screen Click your picture icon (or cloud if no picture is available)
- Select “My Account”
- Scroll to the bottom of the page, where you will find the “Parent Notification Type” section. This is where you will change your email notification preferences.
- On the left, you will see a menu to change notification type Email or Mobile Push notifications.
- On the right you will see different Parent Notification Types, the items to change notifications are Business Processes and HCM (Adaptive insight is not available).
- There are notifications for Approvals, Delegations, Tasks, etc. Please review each section to make sure the settings follow your preference. Each notification type will need to be changed individually.
- To change the notification, click Frequency. Select one of the items on the list: Daily, Immediately, Mute. For Push notifications, the available options ate Immediately or Mute.
- Daily: Will send a summary of notifications once a day
- Immediately: You will receive an email as soon as the notification reaches your Workday Inbox
- Mute: No email will be send when the notification reaches your inbox.
- Click OK