Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Description

Lynn University is now using Vonage for Business cloud service uses Zoom Phone as its telephone provider. The Vonage Zoom service also comes with Amazon Chime Zoom audio and video conferencing. The Vonage service allow Lynn employee The Zoom service allows Lynn employees to place and receive calls, send and text message messages and listen to voicemails from their computer, smartphone, or tablet. A physical desk phone will remain the standard for all employees. 

Students

This service is not available to studentsStudents are provided a Zoom basic conference license by default and must submit a request to IT Support Services for a full Zoom conference license.

Faculty and Staff

Authorized employees can use their Lynn email address and Lynn password to access the Vonage Zoom web port, softphone, or mobile app. The following services are available:

  • 10-digit dialing, no
  • more 3 before the dialing out 
  • prefix number needed 
  • Enter your default area code, and perform 7-digit dialing for all 561 area code calls
  • HIPPA
  • HIPAA compliant eFax
  • in the Vonage App
  • using Faxpipe
  • Nationwide SMS texting 
  • Voicemail and voicemail transcription 
  • Call Dashboard for directory lookup by name or extension 
  • Report on
  • you
  • calls
  • handle
  • handled by your extension 
  • Amazon Chime audio and video conferencing 

Mobile App

You can download the Zoom app to your mobile device using the App Store or Google Play. Please Note: Browser calling is currently disabled , you must make calls from your desk phone, softphone or mobile or tablet app.  This status will be displayed in the Image Removed

Related Pages

Page Tree
rootTelephone, Voicemail & VoicemaileFax