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  • Each Zoom HIPAA account will have its own username, and email address and password
  • We recommend that you do not use the same password with this account and your primary Lynn employee email address
  • You can access your Zoom HIPAA account email via the Office 365 Web Portal or it will show up in outlook as an additional inbox. 
  • Each Zoom HIPAA account is required to use DUO for two factor authentication when accessing the email for the Zoom HIPAA account via the Office 365 web portal.  You will receive an automated email from Duo Security to assist you in setting up DUO for this second account.  See our DUO Multi-factor Authentication Knowledgebase page for more details. https://kb.lynn.edu/x/U4YPAQ 

Just to recap, these are the settings and features that are enforced when using a Zoom HIPAA account.  All other features and settings are still possible but these are enforced and not modifiable.

Features Enabled that can’t be disabled

  • Cloud Recording will be disabled.
  • Remove device/user information in logging and reporting
  • Encrypted Chat will be enabled. 

Encrypted Chat Features that can’t be disabled

  • Text messages will be encrypted
  • Offline messages will only be available after all parties initiate a key exchange
  • Disable screen capture
  • Disable sending images

How to log in to your Zoom HIPAA Account

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