When an employee is issued a new or replacement device, refer to these instructions to set up DUO multi-factor authentication.

Step-by-step guide

  1. Log in to my.lynn.edu

  2. Click on the Help tab.

  3. Click Click Here to open DUO Device Management Portal on the left side of the page,

  4. Click on the link on the right side of the page https://my.lynn.edu/ICS/Help/Multi-Factor_Authentication_Using_DUO.jnz?portlet=External_Content 

  5. Select Call your phone to authenticate and get into the DUO settings.

  6. Add your device as if it is a new device.

    1. A prompt will appear, “This number already exists would you like to overwrite?”. Check the box to overwrite.

    2. Fill out the requested information.

  7. Once complete, scan the QR code and register your new device.

If you are not able to complete the enrollment process, please open a request with IT Support Services. 

Please refer to this How-to article to register for Azure Multi-Factor Authentication.

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