Email Address: NEVER delete email and re-add, or delete contact and re-add using previous email. Email address is the unique identifier for a proxy and cannot be changed or removed/re-added. If this has been done the only solution is to create a new contact with a different email.
What if I have a new email address?
Your student needs to edit Friends and Family. They uncheck Is Third-Party in the current contact, then ADD A NEW CONTACT USING THE NEW EMAIL.
Do not Delete Email
Once email is deleted it cannot be reused.
Third Party Login: Third party always uses the link received in initial access email via any browser. (The Workday app is not available for third party users.)
Parents Who Use Workday at Other Organizations: Use a private browser window so that you can log into Workday with your Lynn credentials. See the link in the Actions menu for directions on how to open a private browsing window.
Need help? Please provide student name and third party name when contacting the IT Service Desk.