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titleHow do I get the Zoom desktop app for Mac?
For those of you working from home, the easiest what to acquire the Zoom desktop app is by going to Zoom.lynn.edu and click on download at the bottom of the page. Zoom will be manually pushed to the computers on campus when we return to campus. 


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titleHow do I get the Zoom desktop app for IOS?

The IT support service team has created a Jamf package. Zoom app will be automatically pushed to all iPads and iPhones 


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titleHow do I get the Zoom desktop app for Mac?

The IT support service team has created a Jamf package. Please use the Service Center to install the Zoom app.


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titleI have a paid Zoom Pro account, do I need to join Lynn's central Zoom organization?
No, you can continue to use your paid account 


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titleI have an existing Zoom account, how do I merge my personal Zoom account with my Lynn account?
Please use first login instructions to ensure your personal account is merged 



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titleI am a student and I am getting a message about a 40-minutes time limit. What should I do?

By default, students are issued a Zoom Basic license. Students should open an IT support service request ticket to get their Zoom account upgraded to avoid this limitation.  


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titleI have an event planned with an estimate 680 participates. What do I do?
Lynn has a limited number of webinar 1000 licenses which are managed by IT support services. These licenses are shared among all the entire campus. 


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titleWhen will you remove Skype and Chime from my computer?
Skype and Chime will be removed from the campus computers when employees return to campus. 


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titleWill there be limits on who can use Zoom?
A license is available to all faculty, staff, or student with a Lynn University email address and password. Single Sign-on is used to authenticate users.


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titleDo I need a Zoom account to be a participant in virtual class or a meeting?
If someone invites you to their Zoom meeting, you can join as a participant without creating an account. However, you will need an account to host your own Zoom meeting.