Need Help?
- For instructions and how to documentation please visit our Knowledgebase at https://kb.lynn.edu/
- For non emergency services requests, visit our Service Desk tickets: LU Service Center
- Please send your emails to SupportServices@lynn.edu
- For any emergency requests or to schedule a service appointment call 561-237-7979 (x7979)
...
| Warning |
|---|
Our Walk-in desk at the First Floor Eugene M. and Christine E. Lynn Library will be closed until further notice. Our staff will be helping users remotely via Bomgard. If your device is not powering up or requires hardware replacement please make an appointment by calling the helpdesk at 561-237-7979 (x7979). |
For Faculty & Staff
In case of an emergency, the ability to interact with employees and students in dispersed locations may become increasingly important. Lynn University Information Technology Department provides productivity tools to allow remote work and instruction. Most of these resources may require some degree of preparation. On these page we compile a list of resources and instructions.
...
| Warning |
|---|
If you work with financial information, student records or other confidential information, please make sure you protect data, files and email messages. Do not send any sensitive data via email nor download sensitive data to your personal computer. |
Update Contact Information
Make sure that your emergency contact information is up to date in case you need to be contacted at home. Instructions to update your emergency contact information.
Telephone, Call Forwarding and Voice Mail
Call forwarding allows you to forward calls from your office telephone to another telephone, such as your home phone or cell phone. You can also check your office voicemail from off campus.
...
- Install Vonage mobile app https://businesssupport.vonage.com/articles/answer/Vonage-Business-Cloud-App
- Install Vonage in your home computer ( PC instructions, Mac Instructions) https://businesssupport.vonage.com/articles/answer/Vonage-DesktopConnect-for-Business-24822
- Forwarding - Call forwarding instructions can be viewed on https://businesssupport.vonage.com/articles/answer/Call-Forwarding-24813
- Voice mail - Voice mail instructions can be found on https://businesssupport.vonage.com/articles/answer/Voicemail-994
Video Conferencing and Chat Rooms
Amazon Chime - There are a few so far. may need to be consolidated?
...
How to install Amazon Chime
How to Connect to Remote
Collaboration tools
Microsoft Office 365
...