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Depending on the type of device that you are using there are familiar issues that we come across often. This list is to hopefully help aid you do your own troubleshooting before you contact Support Services. Please click the appropriate link below to be directed to common troubleshooting steps for your type of device.Anchor
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- iPad, iPhone or iPod device is unable to connect to any Lynn University Wi-Fi Network
- If you are experiencing this issue: iOS device is not able to connect to any Lynn University Wi-Fi Network, please follow the steps below:
- Tap on the “Settings” button
- Tap on “General”
- Scroll all the way to the bottom of the page
- Tap on “Reset” (on bottom of screen)
- Tap on “Reset Network Settings”
- If prompted, tap “Reset Network Settings”
- Your iPad or iPhone may prompt you to enter your passcode to continue
- Your device will then perform a soft reboot
- Once this soft reboot is completed, do not unlock the device
- Perform a hard reset on the device
- To perform a hard reset, please press and hold the power button and home button at the same time until the Apple logo appears
- Once the Apple logo appears, release the power and home buttons
- Wait 10 seconds or until the spinning wheel disappears
- Press the power button to turn on your device
- After the restart is complete, please unlock your device
- After the restart is complete, please unlock your device
- Tap on the “Settings” icon
- Tap on Wi-Fi
- Choose the “Lynn” Wi-Fi network
- Enter you Lynn Credentials
- Tap Join
- When prompted, tap Accept for the certificate
- If successful, There should be a check mark next to Lynn
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Troubleshooting Steps for Apple TV Internet Connectivity
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