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| Warning |
|---|
NEVER delete a contact email and re-add, or delete a contact and re-add using previous email. Email address is the unique identifier for a proxy and cannot be changed or removed/re-added. If this has been done the only solution is to create a new contact with a different email. |
Helpful links
- Student step-by-step guide
- Parent step-by-step guide to setup your Workday account
- Parent step-by-step guide to navigate Workday
Student Questions
- I’m on the Contacts tab of my profile, but I don’t see a Friends & Family tab. Where is it?
If you are a student worker, you are likely viewing the contacts tab on your worker profile. Friends & Family tab is only on the student profile.
To switch profiles, click the Summary tab in the blue sidebar. Then click your name under the Student heading. - I added someone to my Friends and Family, but don’t see an option to Manage Third-Party Permissions for that person.
You forgot to check the “Is third party user” box when adding this person.
To go back and check the box, click Actions on the person, then click Edit Friends and Family. Check the Is Third Party User box, then submit. Manage permissions should
now appear on the Actions menu for this person. - Multiple students/linked accounts: My sibling already added our parent. Will our parent be able to see my information too?
Yes. You as the second (or additional) student should complete the same steps to add your parent as a third-party user. Use exactly the same name and email address that the
first student used. After you (the additional student) complete the “manage permissions” step, Workday will prompt you to review and approve linking the accounts together. Your
parent can now access both students using the same login. Each student sets the access your parent sees.
For step-by-step instructions, see step-by-step guide under section "For Parent/Proxy with multiple students at Lynn" - Can I change or remove the access I gave someone?
Yes. Go back to your Friends and Family tab under Contacts and click the Actions button next to their name. For more detailed instructions, see step-by-step guide under section
Edit or Delete Emergency/Third Party Contact
Parent Questions
- My student added me, but I did not receive email with username and password.
First, check your email spam folder to make sure it’s not there. You should receive two emails from lynn@myworkday.com
Make sure the student has completed both of their steps:- Did the student check “is third party box” when adding as friends and family?
- Did the student complete the “manage permissions” step? (This is what triggers Workday to send the email with username and password.)
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