After going live with Azure MFA on January 6, 2022, we have discovered a policy that is affecting the Apple Mail and Calendar apps. In order to resolve this issue, please follow the instructions below.
Use these instructions when setting up your Lynn Exchange Account on your iOS device.
Please note, this change has not affected the functionality of the Desktop or Outlook apps.
Before you begin, please be sure you are on the latest version of iOS.
To check your iOS version:
- Open the Settings app
- Select General
- Then tap Software Updates
- If not up to date, tap Download and Install, then follow the prompts to complete the installation
Instruction for users on how to add Lynn University Exchange Account:
- On your iOS device
Go to Settings, Scroll Down to Mail and select it
If you do not have mail, you can also choose Calendar and select it
Select Add Account
Select Microsoft Exchange
Type in your Lynn Email address
- Do not change the description, leave it as "Exchange"
Select Sign-In - *DO NOT CHOOSE "MANUAL"*
Sign in with Lynn SSO screen.
Approve Microsoft Authenticator push, when prompted (may occur twice)
Select Save to finish
After following these steps, allow approximately 15 minutes for your email and calendar to populate.
If you continue to have issues, please click on this link and open an IT issue - https://services.lynn.edu/servicedesk/customer/portal/4/create/235.
There is no content with the specified labels