To make sure your live captions are as accurate as possible, try to follow these best practices:

• Speak clearly, slowly, and directly into the mic. As your distance from the mic increases, captions may become less accurate.

• Avoid locations with background noise.

• Avoid having multiple people speak at the same time.

PC, Mac, and Web Users

To enable Closed Captioning in Microsoft Teams:

1. Join a Teams meeting or a group call (audio or video) of 3 or more people.
2. Once joined or in the group call, click on the 3 ellipses (shows "More actions" when cursor is hovered over).
3. Click on Turn on live captions.

Please reference the Microsoft support article here for additional information.