Instructors can see this field by navigating to the course and quiz, then following this click path: Edit Quiz->Submissions Views tab->Default View->View Properties→"Message"
Ensure student access the exam through a "reminder" entry in a toolbar or calendar. It's important for the student to access the exam by first navigating to the course and then going to the appropriate test area or content area.
- The quickest way to resolve the problem is to enter some text (even a blank space using the space key) in the "Message" field and save the quiz again. Then open the LockDown Browser Dashboard again, select the quiz, and save all settings. You can then ask your students to attempt the exam again.
- If the error persists, reset your computer's internet options. For Windows users, go to control panel and select "Network and Internet." Once there, click on "Internet Options". On the "Security" tab, ensure that your settings are not higher than "Medium". On the Advanced tab, click "Reset" located under the header "Reset Internet Explorer Settings". In the window that opens, select "Delete Personal Settings" and then click on the Reset button. Doing this will impact all client browsers, not just Internet Explorer.
After resetting the internet options, restart your computer and try to access your exam again.