What is Workday Assistant?
Workday Assistant is Workday’s purpose-built chatbot that can help you complete common tasks, answer questions, and navigate around Workday. It makes interacting with Workday as simple as starting a conversation!
How does it work?
When you sign in to Workday, you will see a small blue icon in the lower right corner of your homepage; click it to open a chat window with Assistant and the icon next to the notifications bell. Workday Assistant is available in desktop or mobile.
Click or tap on any of the pre-configured tasks or type your request on the search box.
Workday Assistant Capabilities
The Workday Assistant is similar to most chatbots where you can type a phrase or string of words and receive results.
Currently Below is a list of the tasks the Assistant can help you with. We will update this list as new tasks become available.
All Employees Tasks | Manager Specific Tasks | Cost Center Manager Specific tasks |
Benefits • View dependents Expenses • View/Create expense reports
Human Resources • Find a coworker • Find a coworker's email • Find a coworker's manager • Find a coworker's office location • Find a coworker's phone number • Find a coworker's title • View COVID-19 notice Pay • View retirement savings election • View direct deposit (Payment Elections) • View pay information • View tax forms • View W-4 (Withholding Elections) Profile • Change my contact info • Change my date of birth • Change my race/ethnicity • Change my legal name • Change my marital status • Change my personal information • Change my preferred name • Change my profile photo • View my anniversary • View my birthday • View my business unit • View my email • View my employee ID • View my hire date • View my location • View my manager • View my phone • View my time in position • View my title Time Off • Request time off • View time off balance | Team Management • View direct report's anniversary • View direct report's birthday • View direct report's check in or out • View direct report's time off • View direct reports • View my team's check in or out • View team anniversaries • View team birthdays • View team hire dates • View team promotion dates • View team time off • View team's time in position Time Tracking • Review Time
| Procurement • Find your Requisitions |
Troubleshooting: Workday Assistant
Assistant is stuck in a conversational loop.
Solution: Type Reset to begin a new conversation with Assistant.
I need help with Workday
Solution: Type Help for a list of all Workday Assistant capabilities or a link to create a Workday support ticket.