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Applications Requiring DUO Multi-Factor Authentication

Microsoft Remote Desktop
Password State
Global Protect Virtual Private Network (VPN)

For all other applications requiring Multi-Factor Authentication, please use Azure Multi-Factor Authentication.

Description

DUO is a comprehensive security solution that confirms the identities of Lynn University users with multi-factor authentication before granting access to the applications listed above.

FAQ: IT Support FAQ
Open a Service Desk Issue: Lynn University Service Center
Email: SupportServices@lynn.edu
Call: 561-237-7979 (x7979)
Customer Service Desk Location: First Floor Eugene M. and Christine E. Lynn Library
Book an appointment
Remote Support Portal
Hours: Monday – Friday 8:00am – 5:00pm

You will initially register a single device, after that you will be able to Add/Modify your configuration using the Portal as per the instructional videos below. It is recommended that you register at least three separate methods for multi-factor authentication so that you are never locked out.

Students

The DUO Multi-Factor Authentication Service is not currently available to students.

Faculty and Staff

The DUO Multi-Factor Authentication Service is provided to faculty and staff that utilize the applications listed above.

Instructional Videos

Introduction to Multi-Factor Authentication using DUO: (video for a Mac and iPad) & (video for a PC)
How to Enroll in DUO, Lynn University’s Multi-Factor Authentication: (video for a Mac and iPad) & (video for a PC)
How to register your iPad with DUO Device Manager: (video for a Mac and iPad) & (video for a PC)
How to set your iPad as your primary device for DUO's Multi-Factor Authentication: (video for a Mac and iPad) & (video for a PC)
How to deny DUO requests: (video for a Mac and iPad) & (video for a PC)
How to remember me for Office 365 Only: (video for a Mac and iPad) & (video for a PC)
Multi-Factor Authentication User Guide - Full Video: (video for a Mac and iPad) & (video for a PC)

Official Website:

What is Multi-Factor Authentication and how does it benefit me?

Please contact Support Services x7979 for any assistance.