Getting Started
•It is recommended that users complete their enrollment on a desktop computer or on their iPad.
•Users will need to have their iPhone or Android phone with them, and be able to download apps, in order to complete the process.
•Users should make sure they are connected to the internet and have their Lynn University student username and password ready to login.
Starting the Process
•Users should receive an email from Lynn University with a link to begin the registration process. If so, click the Blue "Click Here to Register for MFA" button.
•If users do not receive the email, open up a web browser on your device and go to the following link: https://aka.ms/mfasetup
Signing In on the Desktop Computer or iPad
•The Microsoft Sign-in Screen will appear.
•Users should enter their Lynn University Student Username and click Next. (Ex. user@email.lynn.edu)
•Next, the Lynn University sign-in screen will appear.
•Users should enter their Lynn University Student Account password and click Sign In.
•On the next screen, users can select whether to stay signed in on the device they are using.
•If the user is registering on a public device, they should not stay signed in.
•The next screen is the first step in the registration process.
•Click on Next to continue.
Downloading and Installing the Microsoft Authenticator App on your iPhone/Android device
•Before users can continue through the process, they must download the Microsoft Authenticator App on their secondary device.
•Lynn University-issued iPad users can go to the Self-Service app to download the app
•Users who can click on the “Download now” link on their secondary device will be taken to the App store on their device and be able to download the app.
•If users cannot click the link, they may go to their App store and search for Microsoft Authenticator.
•Once found, users should download the app.
Setting up the Microsoft Authenticator App on your iPhone/Android device
•Once the download is complete, launch the app.
•The App will ask you to approve Push Notifications.
•This is important to allow as users will get pushes to Approve or Deny when logging in.
•A notice will appear explaining the app’s data usage policy.
•After reading, press OK.
•Once the app has been installed and is ready for use, click Next on the registration screen.
Syncing the Microsoft Authenticator App to your iPhone/Android device
•There are two options for completing the process of syncing the app to your iPhone/Android device:
•For first-time app users, they can press the “Scan QR Code” button on the app.
•Or users can press “Add a New Account”.
•For first-time app users, simply press the ”Scan QR Code” button on the welcome screen.
•When prompted, press OK to allow the app to use the device’s camera.
•For others, press the ”Add Account” button in the middle of the screen.
•Select the “Work or School Account” option on the next screen.
•If prompted, click OK to allow the app to use the device’s camera.
•Once the app is ready, click Next on the desktop or iPad device.
•The following page, displayed on the desktop or iPad, will have a QR code that users can scan to sync the app.
•Hold the iPhone/Android's camera up to the QR code.
•When the scan has completed, the image will freeze and a rotating wheel will appear.
•If users are unable to use their iPhone/Android's camera, they can select to Enter a code manually.
•The manual entry code and URL can be found on the QR code page on the desktop or iPad device.
•Copy and paste or enter the manual code and URL into the appropriate places on the App.
•Once the code has been scanned or entered successfully, users will see the Lynn University account listed on the app on their iPhone/Android device.
Verifying the Microsoft Authenticator App
•Once the app account has been created, go back to the registration screen on the desktop or iPad device and click Next.
•The app will then send a test push-notification to the app on the iPhone/Android device that must be approved or denied.
•On the app, a pop-up window will appear that gives the user the option to approve or deny a sign-in attempt.
•For account security purposes, it is important that users do not approve login attempts that may be fraudulent. (If you didn't do it, don't approve it!!!)
•When the push notification has been approved, the registration screen on the desktop or iPad device will show that the verification has been approved.
•Click Next.
Completing the Initial Registration Process
•Users have completed the initial registration process on the desktop or iPad device.
•Click Done to be taken to the main account window.
Adding additional authentication devices
- It is recommended that users set up at least two (2) authentication devices. (For example, if you are completing this on your desktop computer, you can set up an iPad as a 2nd authentication device)
- On the desktop or iPad device, the Security Info option will load after completing the initial registration.
- Here, users will add additional devices for authentication.
•To add additional devices, click the “+ Add Method” button at the top.
•A pop-up window will appear with a pull-down menu to select the type of device to add.
•To add an additional Authenticator app device, select Authenticator app and click Add.
•The webpage will guide users through the same steps as outlined above to add another device.
•Users can also add a phone as an authentication option
•SMS text messages with codes can be used.
•Phone calls with codes can be received.
•To add this type of device, select Phone and click Add.
Adding a phone for authentication
•Users will select a Country Code and enter their 10-digit phone number.
•Users will select from two options:
•Text me a code (SMS text message rates apply).
•Call me (Incoming call rates apply).
•Click Next.
•Users will receive an SMS text message or phone call with a 6-digit code.
•Enter the 6-digit code into the registration screen and click Next.
•Once the code has been verified, the screen will show “SMS Verified. Your phone was registered successfully.”
•Click Done to close the pop-up window.
•The list will now show all devices set up for authentication.
Selecting a default device
•To select the default authentication method, click on the “Change” link next to the listed default method.
•Choose the desired method from the pull-down menu and click OK.
•The default method listed will change.
Deleting a device
- When users get a new device or replace their device, they will need to delete the old device associated with Microsoft Authenticator and add the new device.
- To delete a device, click the Delete link to the right of the device name.
- Click OK when prompted to delete.
