NEVER delete a contact email and re-add, or delete a contact and re-add using previous email. Email address is the unique identifier for a proxy and cannot be changed or removed/re-added. If this has been done the only solution is to create a new contact with a different email.
- What if I have a new email address?
Your student needs to edit his Friends and Family contact. They need to uncheck Is Third-Party in the current contact, then ADD A NEW CONTACT USING THE NEW EMAIL.
Do not Delete Email address
Once email address is deleted it cannot be reused. - Can Third Party use the Workday App?:
Third party always uses the link received in initial access email via any browser. (The Workday app is not available for third party users.) - Parents Who Use Workday at Other Organizations:
Use a private browser window so that you can log into Workday with your Lynn credentials. See the link in the Actions menu for directions on how to open a private browsing window. - How do I view my student's financial statement?
This is in the Workday Finances for Third Party app. You also receive overdue notices at the email address your student entered for you. - How do I pay the bill?
If the student granted you access, this is in the Workday Finances for Third Party app. - Can I use 2 or more bank accounts to pay the bill?
Yes, Transact/ Cashnet allows that. - How do I view student grades?
If the student granted you access, the Workday Academics for Third Party app has View Grades. - When can I view the grades?
Please check the Registrar's calendar for the grade submissions deadline. You should be able to view the grades within 2 business days of the deadline.
Need help? Students must open a ticket in our Workday support site . Please provide student name and third party name when contacting the IT Service Desk.