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•The Microsoft Sign-in Screen will appear.
•Users should enter their Lynn University Student Email Address and click Next. (Ex. user@email.lynn.edu)
•Next, the Lynn University sign-in screen will appear.
•Users should enter their Lynn University Student Account password and click Sign In.
•On the next screen, users can select whether to stay signed in on the device they are using.
•If the user is registering on a public device, they should not remain signed in.
•The next screen is the first step in the registration process.
•Click on Next to continue.
Downloading and Installing the Microsoft Authenticator App on your iPhone/Android device
•Before users can continue through the process, they must download the Microsoft Authenticator App on their secondary device.
•Lynn University-issued iPad users can go to the Self-Service app to download the app
•Users who can click on the “Download now” link on their secondary device will be taken to the App Store on their device and be able to download the app.
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•Once the download is complete, launch the app.
•The App will may ask you to approve Push Notifications.
•This is essential to allow as users will get pushes to Approve or Deny when logging in.
•A notice will may appear explaining the app’s data usage policy.
•After reading, press OK.
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- Once the app has been installed and is ready for use, go back to your ipad/desktop
- For the "How should we contact you?" question, click or tap on the drop down menu and choose Mobile App.
- Click on the blue Set Up button
- Select "Receive Notifications for Verification".
- Click on the blue "Set Up" button .
click Next on the registration screen.
Syncing the Microsoft Authenticator App to your iPhone/Android device
•There are two options for completing the process of syncing the app to your iPhone/Android device:
•For first-time app users, they can press the “Scan QR Code” button on the app.
•Or users can press “Add a New Account”.
•For first-time app users, press the” Scan QR Code” button on the welcome screen.
•When prompted, press OK to allow the app to use the device’s camera.
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- Press the ”Add Account” button in the middle of the screen.
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- Select the “Work or School Account” option on the next screen.
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- If prompted, click OK to allow the app to use the device’s camera.
•Once the app is ready, click Next on the desktop or iPad device.
•The following page, displayed on the desktop or iPad, will have a QR code that users can scan to sync the app.
•Hold the iPhone/Android’s camera up to the QR code.
•When the scan has completed, the image will freeze, and a rotating wheel will appear.
•If users are unable to use their iPhone/Android’s camera, they can select to Enter a Code manually.
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•The manual entry code and URL can be found on the QR code page on the desktop or iPad device.
•Copy and paste or enter the manual code and URL into the appropriate places on the App.
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•Once the app account has been created, go back to the registration screen on the desktop or iPad device, and click Next.
•The app will then send a test push-notification to the app on the iPhone/Android device that must be approved or denied.
•On the app, a pop-up window will appear that gives the user the option to approve or deny a sign-in attempt.
•For account security purposes, it is critical that users do not approve login attempts that may be fraudulent. (If you didn’t do it, don’t approve it!!!)
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Completing the Initial Registration Process
•Users have completed the initial registration process on the desktop or iPad device.
•Click Done to be taken to the main account window.
- The site will ask for additional security verification, in the case you lose access to your app. Input your phone number here.
- if it doesn't work, refresh the page,
Adding alternative authentication devices
- IT recommends that users set up at least two (2) authentication devices. (For example, if you are completing this on your desktop computer, you can set up an iPad as a 2nd authentication device)
- On the desktop or iPad device, the Security Info option will load after completing the initial registration.
- Here, users will add additional devices for authentication.
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- To add
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- another device, click
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- on the blue "Set up Authenticator app" button.
• A QR code will appear on screen. Download the Authenticator App on your other device and qet to the QR Code Scanning screen
•Scan the code and hit next on your desktop. Your Secondary device is now added
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•To add another Authenticator app device, select Authenticator app, and click Add.
•The webpage will guide users through the same steps as outlined above to add another device.
•Users can also add a phone as an authentication option
•SMS text messages with codes can be used.
•Phone calls with codes can be received.
•To add this type of device, select Phone, and click Add.click the checkbox for Authentication Phone.
Adding a phone for authentication
•Users will select a Country Code and enter their 10-digit phone number.•Users will choose from two options:
•Text me a code (SMS text message rates apply).
•Call me (Incoming call rates apply).
•Click Next.
•Users will receive an SMS text message or phone call with a 6-digit code.
•Enter the 6-digit code into the registration screen and click Next.
- The site will ask for verification. It should send you a push notification to the Authenticator App.
••Once the code has been verified, the screen will show “SMS Verified. Your phone was registered successfully.”
•Click Done to close the pop-up window.
•The list will now show all devices set up for authentication.
Selecting a default device
•To select the default authentication method, click on the “Change” link next to the listed default method.
•Choose the desired method from the pull-down menu and click OK.
•The default method listed will change.
Deleting a device
- When users get a new device or replace their device, they will need to delete the old device associated with Microsoft Authenticator and add the new device.
- To delete a device, click the Delete link to the right of the device name.
- Click OK when prompted to delete.
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- go back to https://aka.ms/mfasetup
- Under the check box for Authenticator App or Token, is a list of your devices.
- Hit delete on the device you'd like to disconnect
