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  • How can I reset my password?
    If you forget your password, use the Forgot Password link on the login screen, enter your username and the email used used with your account, and you will receive an email with instructions at that address. Your username is Firstname.LastName .LastName.  Click here for instructions to reset password

  • What if I have a new email address?
    Your student needs to edit his Friends and Family contact. They need to uncheck Is Third-Party in the current contact, then ADD A NEW CONTACT USING THE NEW EMAIL
    Do not Delete Email address. Once email address is deleted it cannot be reused.

  • Can Third Party use the Workday App?:  
    Third party always uses the link received in initial access email via any browser. (The Workday app is not available for third party users.)

  • Can Parents complete onboarding items for students?
    Onboarding tasks are launched into the student records and are not available to Parents in the parent portal.  Students must log into Workday and complete onboarding every term.  Follow the New Student Onboarding Guide or  the Returning Student Onboarding Guide as needed.

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