Description
DUO is a comprehensive security solution confirms the identities of Lynn University users with multi-factor authentication before granting access to applications.
All employees with a lynn email address are automatically enrolled in DUO. An enrollment email will be sitting in your Lynn email from DUO security with a link to register your device. It should look similar to below. Please follow the instructions in the email or, if you prefer, review the instructional videos below.
Do not attempt to enroll into DUO until you receive your own email from DUO security with a link. If you can't find the email please reach out to Support Services.
- FAQ: IT Support FAQ
- Open a Service Desk Issue: Lynn University Service Center
- Email: SupportServices@lynn.edu
- Call: 561-237-7979 (x7979)
- Customer Service Desk Location: First Floor Eugene M. and Christine E. Lynn Library
- Book an appointment
- Remote Support Portal
- Hours: Monday – Friday 8:00am – 5:00pm
You will initially register a single device, after that you will be able to Add/Modify your configuration using the Portal as per instructional videos below. It is recommended that you register at least three separate methods for two factor authentication so that you are never locked out.
Students
Service not currently available to students.
Faculty and Staff
DUO service will be rolled out to faculty and staff starting July, 2019.
Instructional Videos
- Introduction to Multi-Factor Authentication using DUO: (video for a Mac and iPad) & (video for a PC)
- How to Enroll in DUO, Lynn University’s Two-Factor Authentication: (video for a Mac and iPad) & (video for a PC)
- How to register your iPad with DUO Device Manager: (video for a Mac and iPad) & (video for a PC)
- How to set your iPad as your primary device for DUO's Multi-Factor Authentication: (video for a Mac and iPad) & (video for a PC)
- How to deny DUO requests: (video for a Mac and iPad) & (video for a PC)
- How to remember me for Office 365 Only: (video for a Mac and iPad) & (video for a PC)
- Multi-Factor Authentication User Guide - Full Video: (video for a Mac and iPad) & (video for a PC)
Official Website:
What is Two Factor Authentication and how does it benefit me?